Frequently Asked Questions

We sell corrugated boxes (RSC, HSC, FOL, telescoping), gaylord boxes (standard, tall, half, heavy-duty, five-panel, produce), specialty packaging (insulated, die-cut, display, mailers), and packaging accessories (tape, stretch wrap, void fill, labels, strapping). We carry both new and used options in most categories.

New boxes are brand new from the manufacturer and have never been used. Used boxes have been previously used for shipping or storage but are still structurally sound. We grade our used boxes as Like New, Good, or Fair so you know exactly what condition to expect. Used boxes are typically 40-70% less expensive than new boxes of the same size and type.

Yes, we offer volume discounts on all products. Orders of 100+ units receive 5% off, 500+ units get 10% off, and 1,000+ units receive 15% or more off. For very large orders (5,000+), contact us for custom pricing. These discounts apply to both new and used boxes.

We deliver throughout the Atlanta metro area with same-day and next-day options. We also deliver to the greater Georgia area (2-3 business days) and the Southeast region including Alabama, Tennessee, South Carolina, North Carolina, and the Florida panhandle (3-5 business days via freight). Delivery is free for orders over $500 within the Atlanta metro area.

Absolutely. We buy used corrugated boxes, gaylord boxes, pallets, and other packaging materials from businesses and individuals. We accept boxes in all conditions — even damaged ones can be recycled. Contact us with details about what you have and we will provide a free, no-obligation quote. We offer free pickup for qualifying quantities.

A gaylord box is a large, heavy-duty corrugated container typically measuring 48 x 40 x 36 inches — designed to sit on a standard pallet. They are used for bulk storage and shipping of loose items, produce, auto parts, recyclables, and more. Gaylords can hold 1,000 to 3,500 pounds depending on the wall type. We carry standard, tall, half, heavy-duty, five-panel, and produce varieties.

The right box should be slightly larger than your product on all sides to allow for cushioning material. As a general rule, leave 2-3 inches of space on each side for padding. For heavy items, use smaller boxes to keep the total weight manageable. For fragile items, consider double-wall construction and custom inserts. Our team can recommend the perfect size for your specific products — just reach out with your product dimensions.

Yes, we offer comprehensive recycling services for businesses. We collect corrugated cardboard, gaylord boxes, paperboard, kraft paper, cardboard tubes, and mixed paper. We provide free pickup for qualifying businesses, recycling certificates for your records, and even revenue sharing for large volumes. Contact us to set up a recurring recycling pickup schedule.

Yes, our custom solutions team designs and produces packaging tailored to your exact needs. We offer custom sizing, branded printing, die-cut inserts, unique structural designs, sustainable materials, and protective packaging engineering. The process includes consultation, design, prototyping, and production. Most custom projects take 2-4 weeks from start to first delivery.

There is no minimum order for standard products — you can buy as few as one box. For custom packaging projects, minimums vary based on the complexity of the design but typically start at 100 units. For selling boxes to us, we have a minimum of 25 boxes for individual sellers. Business accounts have no minimums for recurring pickups.

Yes. Every used box goes through our inspection and refurbishment process. We check for structural integrity, moisture damage, contamination, and odors. Boxes are cleaned, repaired if needed, and graded honestly. We will never sell you a box that is not safe and functional for its rated use. Our condition grades clearly communicate what to expect.

Getting a quote is easy. You can fill out the contact form on any page of our website, call us directly during business hours, or email us with your requirements. Include the box type, size, quantity, condition preference, and delivery location. We typically respond with pricing within a few hours during business days.

For metro Atlanta, we offer same-day delivery on orders placed before 10 AM. Next-day delivery is available for larger orders that require staging and palletizing. For the greater Georgia area, expect 2-3 business days. Regional deliveries to Alabama, Tennessee, South Carolina, North Carolina, and Florida typically take 3-5 business days via freight carrier.

Yes, we offer free packaging consultations to help you optimize your packaging operations. Our team can assist with right-sizing your boxes to reduce shipping costs, selecting the best materials for your products, improving your packing process for efficiency, and reducing waste. We can consult by phone, video call, or on-site at your facility.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), company checks, wire transfers, and ACH payments. For established businesses, we offer Net-30 payment terms upon credit approval. Simply ask your account manager about setting up a business credit account with us.

Absolutely! Our warehouse at 1454 English St NW, Atlanta, GA 30318 is open to visitors during regular business hours, Monday through Friday from 7 AM to 5 PM EST. You can browse our inventory in person, see box conditions firsthand, and take your purchases with you. No appointment is necessary, but calling ahead ensures we can give you dedicated attention.

Yes, we offer flexible recurring pickup schedules for businesses. Whether you need weekly, biweekly, or monthly service, we can set up a regular route that fits your operations. Scheduled pickups are ideal for businesses that generate a steady stream of used boxes or recyclable packaging materials. There are no long-term contracts required.

Boxes that have reached the end of their usable life are recycled through our certified recycling partners. We maintain a zero-landfill policy — every box we handle is either reused or recycled. Damaged corrugated cardboard is baled and sent to paper mills where it is broken down and turned into new paper products. We provide recycling certificates upon request.

Yes, in addition to boxes, we carry a full range of moving supplies. This includes packing tape and dispensers, bubble wrap and packing paper, markers and labels, wardrobe boxes with hanging bars, mattress covers and furniture pads, and specialty items like dish pack kits and picture frame boxes. Everything you need for a residential or commercial move is available in one stop.

Yes, we supply UN-rated packaging for select categories of hazardous materials. Our inventory includes certified containers for paints, solvents, chemicals, batteries, and other regulated items. All hazmat packaging meets DOT and IATA specifications. Our team can help you determine the correct packaging classification and ensure compliance with shipping regulations.

Yes, same-day delivery and pickup is available for customers within the metro Atlanta area. To guarantee same-day service, place your order or schedule your pickup before 10 AM on business days. Availability depends on current fleet capacity, so we recommend calling us directly for time-sensitive requests. There is no extra charge for same-day delivery on qualifying orders.

We stand behind our products with a straightforward return policy. New boxes can be returned within 30 days of purchase in their original, unused condition for a full refund. Used boxes can be returned within 7 days if the condition does not match our stated grade. Custom orders are non-returnable once production begins. Contact us to initiate a return — we make the process simple.